Copier, printer, and office equipment repair and maintenance for government agencies. Find active federal and state computer and office machine repair and maintenance contracts — AI-scored against your profile across SAM.gov and 200+ portals.
Annual federal spend under NAICS 811212 is approximately $400–$600 million, driven by maintenance of copiers, printers, and multifunction devices across civilian and defense agencies. The market is moderately competitive, with a mix of small businesses and large OEM-authorized providers. Contracts are typically structured as BPA or IDIQ vehicles with firm-fixed-price task orders, often awarded LPTA. Demand is driven by device lifecycle management, break-fix needs, and managed print services. GSA, DoD, and the courts are top buyers. Set-asides for 8(a), SDVOSB, and WOSB are common.
These agencies are the largest buyers of computer and office machine repair and maintenance services and products in the federal government. Each awards contracts under NAICS 811212 regularly — build relationships with their small business offices first.
To win in 811212, focus on GSA Schedule 736 (Special Item Number 736-2) for office machine repair. The highest-leverage move is to obtain OEM certifications (e.g., HP, Canon, Xerox) to qualify for authorized service contracts. Most work is awarded via BPA calls under GSA or agency-specific IDIQs, with evaluation based on past performance, technical approach, and price. Small businesses should pursue 8(a) or SDVOSB set-asides, as many agencies reserve these contracts. Avoid generic SAM registration; instead, target specific agency BPA holders.
Most work is bought via GSA Schedule 736 (Special Item Number 736-2) or agency-specific IDIQs/BPAs. Evaluation is typically LPTA, with price and past performance as key factors. SEWP is less common for repair. 8(a) STARS III and VETS GWACs are used for managed print services. Task orders are firm-fixed-price.
While not always mandatory, many agencies require OEM certification (e.g., HP, Canon, Xerox) for warranty repairs and parts sourcing. Without it, you may be limited to non-warranty work or subcontracting.
Task orders under IDIQs or BPAs typically range from $25,000 to $500,000 per year, with total contract ceilings up to $5 million over 5 years. Large agency-wide contracts can exceed $50 million.
Yes, most contracts require general liability insurance ($1–$2 million) and sometimes a performance bond for orders over $150,000. Some agencies also require workers' compensation and auto liability.
Yes, many small businesses team with OEM-authorized providers. However, the prime must demonstrate management capability. Teaming agreements can help meet past performance requirements.
8(a), SDVOSB, and WOSB set-asides are common. HUBZone is less frequent. Many BPAs are set aside for small businesses, especially at GSA and DoD.