Administrative and office support services for federal and state agencies. Find active federal and state office administrative services contracts — AI-scored against your profile across SAM.gov and 200+ portals.
Annual federal spend under NAICS 561110 exceeds $2 billion, driven by demand for administrative support, records management, and mailroom services. The market is highly competitive with over 1,200 active vendors. Contracts are typically structured as BPAs or task orders under GSA schedules and agency-specific IDIQs. Demand spikes during agency reorganizations, new policy implementations, and end-of-year budget execution. Most work is low-complexity, labor-hour based, with emphasis on cost efficiency and past performance.
These agencies are the largest buyers of office administrative services services and products in the federal government. Each awards contracts under NAICS 561110 regularly — build relationships with their small business offices first.
To win under 561110, focus on GSA Schedule 738X (Administrative Support) and target agency-specific IDIQs like GSA's Office Support Services BPA. The highest-leverage move is to pursue 8(a) or SDVOSB set-asides, as many administrative support contracts are reserved for small businesses. Offer a low-cost, high-quality proposal with strong past performance in mail, records, and clerical support. Avoid bidding prime on large, multi-agency contracts; instead, team as a subcontractor to build experience.
Work is primarily bought via GSA Schedule 738X (LPTA evaluation, best-value for higher complexity). Agency-specific IDIQs (e.g., GSA's Office Support Services BPA) and 8(a) STARS III are common. Evaluation focuses on price, past performance, and staffing plan. LPTA is typical for routine tasks; best-value for specialized support.
No federal license is required for NAICS 561110. However, some agencies may require certifications for handling sensitive documents (e.g., security clearances for classified mail).
Bid bonds are rarely required due to low contract values (average $500K). Performance bonds may be needed for contracts over $150K, but many agencies waive them for small businesses.
8(a), HUBZone, SDVOSB, and WOSB certifications are highly advantageous. Many administrative support contracts are set-aside for these groups. Lean Six Sigma or PMP certifications can differentiate your proposal.
Extremely competitive—over 1,200 active vendors. However, most contracts are small (under $500K), so focusing on agency-specific BPAs with limited competition can improve win rates.
Most task orders range from $50K to $500K, with occasional multi-year IDIQs up to $5M. The average single-award BPA is around $250K.